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For Nigeria, support is focused on Abuja/FCT launch operations, Paystack payments, vendor onboarding, and local delivery issues.
Help with Abuja/FCT orders, Paystack payments, tracking, refunds, delivery, and account issues.
Help for Nigerian merchants with onboarding, store setup, product uploads, KYC, and payouts.
Help for delivery partners, drivers, and fleet owners joining the Nigeria logistics network.
Include your order reference, Paystack payment email or phone number, and the delivery address used.
Include your store name, account email, phone number, and the part of onboarding or KYC that is blocked.
Include your order reference, pickup or dropoff area in Abuja/FCT, and any rider or delivery update you received.
Include the email or phone tied to your HEFA Nigeria account and the exact page where the issue happens.
Use the map below to get directions to the HEFA Nigeria office.
HEFA Nigeria is starting with Abuja/FCT local delivery before expanding to more locations.
Use the track order page with your order reference, or check your account orders after checkout.
Use the seller onboarding page, complete your store profile, and submit the required KYC details.
Contact support with your order reference, payment email or phone number, and the time of payment.